Treaty Treats Pty Ltd
Treaty Treats respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What Information We Collect
When you interact with Treaty Treats — including when you visit our website, place an order, subscribe, or contact us — we may collect the following information:
Personal Identification Details
- Full name
- Email address
- Phone number
Shipping & Contact Information
- Residential or delivery address
- Postcode
- State and country
Order Information
- Products purchased
- Order history
- Subscription details (if applicable)
Payment Information
- Payment details required to complete a transaction (processed securely via our payment providers)
We only collect information that is reasonably necessary to provide our products and services.
How We Use Your Information
We collect and use your information to:
- Process and fulfil your orders
- Provide shipping and delivery updates
- Manage subscriptions
- Respond to enquiries
- Improve our website, products and customer experience
- Send marketing communications (if you opt in)
- Comply with legal obligations
You may unsubscribe from marketing communications at any time.
Website Data & Cookies
When you visit our website, certain information may be collected automatically through cookies and analytics tools, including:
- IP address
- Device type and browser information
- Approximate geographic location
- Pages visited and browsing behaviour
We use tools such as Google Analytics and advertising pixels to help us understand website performance and improve user experience.
You can control cookies through your browser settings.
Payments
All payments made through our website are processed via secure third-party payment providers, including Shopify Payments and other approved gateways.
When completing a transaction, certain information (such as billing details and purchase amount) is securely transmitted to the relevant payment processor to complete the transaction.
Treaty Treats does not store full credit card details on our servers.
Shipping & Order Fulfilment
To fulfil and deliver your order, relevant delivery information (such as your name, address and contact number) may be shared with our logistics and courier partners.
This information is used solely for the purpose of delivering your order and providing tracking updates.
Disclosure of Personal Information
Treaty Treats does not sell, rent or trade your personal information to third parties.
We may disclose information to:
- Payment providers
- Shipping and logistics partners
- Email and marketing service providers
- Professional advisors where required
- Government authorities where legally required
All third parties are required to handle your information securely.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
Our website uses encryption technology (SSL) to protect sensitive information during transmission.
Access to personal data is restricted to authorised personnel only.
Access & Corrections
You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate or incomplete.
To do so, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
The latest version will always be available on our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
Treaty Treats Pty Ltd
Email: richard@treatytreats.com.au
Website: www.treatytreats.com.au
Gold Coast, Queensland, Australia
