Treaty Treats Pty Ltd

Website: www.treatytreats.com.au

Gold Coast, Queensland, Australia

Effective Date: [Insert Date]

Overview

Treaty Treats offers subscription options on selected products to provide convenient, recurring deliveries at a discounted rate.

By purchasing a subscription product, you agree to the terms outlined in this Subscription Policy, in addition to our Terms & Conditions, Privacy Policy, Shipping Policy and Refund Policy.

How Subscriptions Work

When you select a subscription option:

• You choose your preferred delivery frequency (e.g. every 2, 4 or 6 weeks).
• Your order will automatically renew at the selected interval.
• Your nominated payment method will be charged automatically prior to each shipment.
• Products will be dispatched according to your selected schedule.

Subscription pricing, discounts and available products may vary and are subject to change.

Subscription Pricing

Subscription products may be offered at a discounted rate compared to one-time purchases.

Treaty Treats reserves the right to modify subscription pricing. If pricing changes, you will be notified prior to your next billing cycle.

You may cancel your subscription prior to the next billing date if you do not wish to proceed at the updated price.

Managing Your Subscription

You may manage your subscription at any time through your customer account portal.

You may:

• Update your delivery frequency
• Change delivery address
• Update payment details
• Skip a shipment
• Cancel your subscription

Changes must be made before your next scheduled billing date to take effect for that cycle.

Billing & Payments

Subscriptions are billed automatically using your selected payment method.

If a payment fails:

• We may attempt to reprocess the payment.
• Your shipment may be delayed until payment is successfully processed.
• We reserve the right to suspend or cancel subscriptions after repeated failed payment attempts.

It is your responsibility to ensure your payment details remain current.

Cancellation

You may cancel your subscription at any time via your account portal.

Cancellations must be completed before the next billing date to prevent the upcoming charge.

If an order has already been processed and dispatched, it cannot be cancelled and will be subject to our standard Refund Policy.

There are no cancellation fees.

Pausing & Skipping

You may pause or skip an upcoming delivery through your account portal.

Requests to pause or skip must be submitted prior to your billing date.

Changes to Products or Availability

In the event that a subscribed product becomes unavailable:

• We may contact you to suggest a suitable alternative, or
• Cancel the affected subscription and notify you accordingly.

We reserve the right to discontinue subscription offerings at our discretion.

Shipping

Subscription orders are subject to our Shipping Policy.

Free shipping thresholds apply as per current shipping terms at the time of billing.

Refunds on Subscription Orders

Subscription orders are subject to our Refund Policy.

Refunds are not provided for change of mind once an order has been processed and dispatched.

Australian Consumer Law

Nothing in this policy excludes or limits your rights under Australian Consumer Law.

Contact Us

If you require assistance managing your subscription, please contact:

Treaty Treats Pty Ltd
Email: richard@treatytreats.com.au
Website: www.treatytreats.com.au

Please include your order number in all correspondence.